BICAchair offers lifetime warranty on the construction of its metal structures
Each BICAchair Product fulfills a simple promise: Share moments and take care of yourself in the right way. A lot has changed since the first chair in 1950 and that is why we want to create products for life. We believe that trouble-free is the best customer service we can offer.
According to this logic, we provide warranty against defects in metal structures for all original equipment during the original owner’s lifetime, although we believe it may last longer.
This guarantee applies to 2020 models.
Send us your purchase invoice to register your warranty.
This warranty does not cover:
- Normal wear and tear;
- Improper assembly;
- Inadequate follow-up maintenance;
- Installation of components, parts or accessories not originally intended or compatible with the structure in question;
- Damage or failure due to accident, misuse, abuse or neglect;
- Labor charges for replacement or exchange of parts;
- Any model used for commercial activities, including rental, demonstration or other;
- Professional use, e.g. Hotels, Catering, Restaurants, etc.
All products not specifically included above are omitted.
This warranty will be voided in its entirety by any modification to the structure. It is strictly limited to repair or replacement of a defective item and such repair or replacement is the sole purpose.
The warranty extends from the date of purchase and is offered only to the original purchaser for domestic use and is not transferable .
This warranty applies only to BICAchairs purchased through an authorized reseller or distributor. BICAchair is not responsible for accidental or consequential damages. Some states do not allow the exclusion of incidents so the above exclusion may not apply to you.
A BICAchair product must be registered with the brand before a warranty claim can be processed. Claims made outside the country of purchase may be subject to additional fees and restrictions. The duration and details of the warranty may differ by type of structure, model and/or country. This warranty provides specific legal rights and these rights may vary from one place to another. This warranty does not affect your legal rights.
Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required.
CATAS certificate – EN12520:2015 certified
(international testing, certification and research institutes)